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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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sheree workman

October 16, 2025

5  out of  5
rating by sheree workman
"We have been customers since 1988. Jimmy and his staff always provide excellent service for our insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Curt Ullery

October 10, 2025

2  out of  5
rating by Curt Ullery
"Kerry is excellent and very helpful. Mr. Drake, on the other hand, does not have your back as an agent in helping to support a claim. He lied directly to me about my recent claim and about supporting me in speaking to the adjuster. I talked to the adjuster after a call with Mr. Drake, and the adjuster stated, "Who is Jimmy Drake?" he never spoke to him. If you look at the State Farm site that has Mr. Drake's office pictured, the rating is a 3.7, not a 4.9. Do your homework before you choose State Farm, and especially Jimmy Drake's office"
We responded:
" I am sorry for the misunderstanding I did not directly speak to the claim handler which our claim concierge Kerry did multiple times. On your behalf, we reached out to his supervisor with the hope of escalating attention to your concerns. The supervisor even went a step further and ordered a structural engineer report, which confirmed State Farm's position. I agree Kerry does an outstanding job and she worked diligently on your behalf. Integrity is very important to us and we strive to offer outstanding customer service. "
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J King

September 12, 2025

5  out of  5
rating by J King
"Let me just say how highly we think of State Farm(Specifically our agent Kerry Jasek). It is extremely difficult to find insurance companies and agents that legit love what they do and care for their customers. We recently had a major hail storm cause some pretty significant damage. Kerry Jasek was extremely helpful and quick to respond for us. Our family has been with State Farm for over 30 years and they have taken care of our needs for so long. We love our State Farm!!! If you have a need for anything insurance related near the Dickson, Tn area stop by at Jimmy Drake’s State Farm office and ask for Kerry Jasek!!!!"
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Luann Martin

August 21, 2025

5  out of  5
rating by Luann Martin
"We have been State Farm clients with Jimmy Drake’s office for 35+ years and we’ve recently also enjoyed working with Kerry Martinez as well. VERY knowledgeable and professional, she has helped us fine tune our coverage every step of the way. Great group!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Stacey Hefner

August 15, 2025

5  out of  5
rating by Stacey Hefner
"Great experience! Very informative and helpful! Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ashlie Mullins

August 15, 2025

5  out of  5
rating by Ashlie Mullins
"Great customer service!"
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Karen Hollandsworth

August 5, 2025

5  out of  5
rating by Karen Hollandsworth
"Kerry has gone above and beyond helping me with my claim. She is a true asset to State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Steve Davis

August 4, 2025

5  out of  5
rating by Steve Davis
"Miss Kerry is great with coverage!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We are blessed to have her working with us!!"
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Chelsie Baldwin

August 1, 2025

5  out of  5
rating by Chelsie Baldwin
"Always great customer service! Always great at answering our questions and making sure we are covered! Mrs. Kerry always goes above and beyond! 10/10 recommend Jimmy Drake State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Roy Wilson

June 17, 2025

5  out of  5
rating by Roy Wilson
"I recently had a claim and could not believe the speed at which it was processed. They made arrangements with the body shop and for the car rental immediately when I reported the claim, and continually checked to see how things were going. I could not have asked for better service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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judy Painter

April 28, 2025

4  out of  5
rating by judy Painter
"I switched my State Farm agent from Columbia TN to Jimmy Drake based on a recommendation from my son. I met with Kerry E Martine. She has 20 years working as an agent. It was a very enjoyable visit. Kerry was very knowledgeable & took the time to review my policies. Recommend this office to anyone interested in an appointment to upgrade their insurance"
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
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Jamie Miller

April 15, 2025

5  out of  5
rating by Jamie Miller
"Jimmy, get a new picture"
We responded:
" Did my wife and kids prompt you to tell me to get a new picture? We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lisa Johnson

January 22, 2025

5  out of  5
rating by Lisa Johnson
"Kerry Martinez was wonderful to work with at State Farm Insurance. Very knowledgeable, kind, and understanding of our needs. I would definitely recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dawn Davis

October 24, 2024

5  out of  5
rating by Dawn Davis
"The folks that work here are so pleasant; Jimmy has been our agent for more than 20 years and has taken good care of our insurance needs. I’m so glad that we have our insurance with them!"
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Travis Wales

October 22, 2024

5  out of  5
rating by Travis Wales
"I have been a customer of Jimmy Drake’s for 20 years. Jimmy and his team are wonderful to work with. They have taken great care of my family through the years."
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David Jones

September 25, 2024

5  out of  5
rating by David Jones
"Wonderful agent and staff. Much appreciated! Thanks."
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Sarah Beth Salyer

August 20, 2024

5  out of  5
rating by Sarah Beth Salyer
"Great staff, easy to work with. Very informative and knowledgeable!!!"
We responded:
"Thank you for taking the time to share your positive experience with our staff. We are thrilled to hear that you found them to be great, easy to work with, and knowledgeable. Your feedback is truly appreciated, as it motivates us to continue delivering excellent service. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Thank you once again for your kind words. We look forward to serving you again soon."
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Kathleen Harris

August 9, 2024

5  out of  5
rating by Kathleen Harris
"Did my annual review. Thank you so much Kerri"
We responded:
"Thank you for taking the time to leave a review about your annual review experience. We appreciate your kind words and are delighted to hear that Kerri provided you with an exceptional experience."
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jet3099

July 10, 2024

5  out of  5
rating by jet3099
"We have been clients of office for many years, and have great respect for their capability and professionalism. Super nice people!"
We responded:
"Thank you for taking the time to leave this wonderful review! We are thrilled to hear that you have been a satisfied client of ours for many years. Providing excellent service and maintaining a high level of professionalism are core values that we strive to uphold. We truly appreciate your kind words and look forward to continuing to serve you in the future."
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Melanie Livengood

June 21, 2024

5  out of  5
rating by Melanie Livengood
"Friendly people who are well-versed and able to help."
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Allen Livengood

June 21, 2024

5  out of  5
rating by Allen Livengood
"Great service!"
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Betty Porter

June 17, 2024

5  out of  5
rating by Betty Porter
"The easiest and most helpful insurance agency I have dealt with in my 60+ years. I'll never change!"
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Joe

June 12, 2024

5  out of  5
rating by Joe
"Very thorough review of auto and home insurance coverage"
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Ron Gilliam

June 3, 2024

5  out of  5
rating by Ron Gilliam
"Jimmy’s #1 and second place isn’t even close to him!"
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Kristen Raines

May 30, 2024

5  out of  5
rating by Kristen Raines
"I've been with Jimmy Drake for over 10 years, and they have alway been extremely helpfully and easy to work with. They always work very hard to ensure that you have the best policies for you and your needs and maximize discounts and savings for you."
We responded:
"Thank you for your kind words!!"