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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J Kennedy

June 4, 2026

5  out of  5
rating by J Kennedy
"Jimmy and the staff here are wonderful and truly care for my personal well being."
We responded:
"Thank you so much for the 5-stars, J! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Travis Potter

June 2, 2026

5  out of  5
rating by Travis Potter
"Excellent service and transparency. I have a very good experience anytime I have a question or inquiry. I know I am covered and for what I am covered."
We responded:
"Travis, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jimmy Drake’s Team—we are always here to help!"
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Kimberly Eades

June 1, 2026

5  out of  5
rating by Kimberly Eades
"Great service!! Kerry made it easy!"
We responded:
"Kimberly, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!"
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Katie Livengood

June 1, 2026

5  out of  5
rating by Katie Livengood
"I have been with Jimmy at State Farm since I was a teenager and they have always taken care of us. Always a good experience, always easy to deal with."
We responded:
"Thank you for the amazing review, Katie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Missy Zimmerman

May 30, 2026

5  out of  5
rating by Missy Zimmerman
"In March of 2026, I was involved in an accident and my vehicle was totaled. Kerri Jasek handled my claim. From beginning to end, she took care of everything. She contacted the claims handlers on my behalf. She kept me updated on the progress of my claim and was very patient and answered all of my questions. I also talked to Sherri and the other Kerri that works in the office. They were also extremely patient and helpful. They are all very knowledgeable and know their job well. I would not want to go to anywhere else for my insurance needs. They were there for me and made a terrible, stressful situation so much better because they care about their customers."
We responded:
"Thank you for your kind review of State Farm Agent Jimmy Drake’s Team. We appreciate it!"
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Destiny Young

May 14, 2026

5  out of  5
rating by Destiny Young
"I have had the pleasure of working with Jimmy Drake State Farm and their employees. They are nothing short, but amazing people to work with always kind. If they don’t answer they always call you same day. They always get you what you need and fast and efficient. They are a wonderful bunch. If you need insurance of any kind, they are great people to work with this is your home of great people, you are in good hands with them!"
We responded:
"Thank you for the amazing review, Destiny! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Dustin Ginder

April 22, 2026

5  out of  5
rating by Dustin Ginder
"They are great to work with. 10 out of 10"
We responded:
"Dustin, thank you for your wonderful review of State Farm Agent Jimmy Drake’s Team!"
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cindy chase

March 26, 2026

5  out of  5
rating by cindy chase
"Fun place, relaxed atmosphere, and always Bless your day when you leave Bill"
We responded:
"Thank you for your kind review of State Farm Agent Jimmy Drake’s Team. We appreciate it!"
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Sherrie Teal

March 18, 2026

5  out of  5
rating by Sherrie Teal
"Just like a Neighbor! All staff are knowledgeable and helpful with our insurance needs. Understanding and kind no matter the issue at hand"
We responded:
"Thank you for the amazing review, Sherrie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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David Jones

February 25, 2026

5  out of  5
rating by David Jones
"Wonderful agent and staff. Much appreciated! Kerry went above and beyond and did a fantastic job. Thank you!"
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Matthew Zier

February 14, 2026

5  out of  5
rating by Matthew Zier
"I’ve been a client of Jimmy Drake’s for almost 30 years now, and his office has always been there for me. He and his staff have helped me with new auto and home insurance, and claims on both, regardless of the weather or time of day. They’ve always gotten back to me in a timely manner and done what was best for me and my family, all while trying to save me money when they can. Looking forward to another 30 years!"
We responded:
"Wow, thank you for the 5-star review, Matthew! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Julie Rust

February 12, 2026

5  out of  5
rating by Julie Rust
"We’ve been working with Jimmy Drake’s office for years. They’ve always been there for us. I highly recommend them."
We responded:
"Julie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jimmy Drake’s Team—we are always here to help!"
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Garett Watts

February 10, 2026

5  out of  5
rating by Garett Watts
"I like to give credit when I feel credit is due. Zach and the rest of the team at the dickson office have went above and beyond for my experience with them. They was able to cut my monthly payment in half from what I was paying. Thank you again for all the help. Only bad thing is I wished I would have made this change a long time ago."
We responded:
"Wow, thank you for the 5-star review, Garett! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Elise Hamdorff

January 29, 2026

5  out of  5
rating by Elise Hamdorff
"I just had the most pleasant experience speaking with Sherri at Jimmy Drake’s office in Dickson, TN. I had questions about policies that were already in place. Sherri was very patient with me and got all my questions answered. I appreciated how helpful she was! I would 100% recommend this agency!"
We responded:
"Elise, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jimmy Drake’s Team is just a call or email away!"
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taylor thomas

January 22, 2026

5  out of  5
rating by taylor thomas
"Kerry J was so helpful and so nice. Love Jimmy Drake and his amazing team!"
We responded:
"Taylor, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jimmy Drake’s Team—we are always here to help!"
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Emily Puckett

January 21, 2026

5  out of  5
rating by Emily Puckett
"Mrs. Sherri saved the day! Always thankful for their quick responses and help :)"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jimmy Drake’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Amy Hickerson

January 15, 2026

5  out of  5
rating by Amy Hickerson
"I have been with this company for over 25 years and they are always informative, helpful and professional."
We responded:
"Thanks for trusting us."
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Nicole Cobb

December 30, 2025

5  out of  5
rating by Nicole Cobb
"Best customer service! Jimmy, Sherri, and the rest of the team are always so nice and helpful. Highly recommend for all your insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Penny McMillan

December 11, 2025

5  out of  5
rating by Penny McMillan
"Special shout out to Kerry J for her prompt attention to my needs. Very friendly staff in office. I would highly recommend this office to anyone."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Casey Grisham

December 2, 2025

5  out of  5
rating by Casey Grisham
"Always helpful and kind, highly recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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sheree workman

October 16, 2025

5  out of  5
rating by sheree workman
"We have been customers since 1988. Jimmy and his staff always provide excellent service for our insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Curt Ullery

October 10, 2025

2  out of  5
rating by Curt Ullery
"Kerry is excellent and very helpful. Mr. Drake, on the other hand, does not have your back as an agent in helping to support a claim. He lied directly to me about my recent claim and about supporting me in speaking to the adjuster. I talked to the adjuster after a call with Mr. Drake, and the adjuster stated, "Who is Jimmy Drake?" he never spoke to him. If you look at the State Farm site that has Mr. Drake's office pictured, the rating is a 3.7, not a 4.9. Do your homework before you choose State Farm, and especially Jimmy Drake's office"
We responded:
" I am sorry for the misunderstanding I did not directly speak to the claim handler which our claim concierge Kerry did multiple times. On your behalf, we reached out to his supervisor with the hope of escalating attention to your concerns. The supervisor even went a step further and ordered a structural engineer report, which confirmed State Farm's position. I agree Kerry does an outstanding job and she worked diligently on your behalf. Integrity is very important to us and we strive to offer outstanding customer service. "
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J King

September 12, 2025

5  out of  5
rating by J King
"Let me just say how highly we think of State Farm(Specifically our agent Kerry Jasek). It is extremely difficult to find insurance companies and agents that legit love what they do and care for their customers. We recently had a major hail storm cause some pretty significant damage. Kerry Jasek was extremely helpful and quick to respond for us. Our family has been with State Farm for over 30 years and they have taken care of our needs for so long. We love our State Farm!!! If you have a need for anything insurance related near the Dickson, Tn area stop by at Jimmy Drake’s State Farm office and ask for Kerry Jasek!!!!"
We responded:
"Thanks so much for the amazing review, J! We really appreciate your support here in Dickson . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Luann Martin

August 21, 2025

5  out of  5
rating by Luann Martin
"We have been State Farm clients with Jimmy Drake’s office for 35+ years and we’ve recently also enjoyed working with Kerry Martinez as well. VERY knowledgeable and professional, she has helped us fine tune our coverage every step of the way. Great group!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Stacey Hefner

August 15, 2025

5  out of  5
rating by Stacey Hefner
"Great experience! Very informative and helpful! Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"