Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Missy Zimmerman

Missy Zimmerman

February 26, 2026

5  out of  5
rating by Missy Zimmerman
"All of the people at this office are so helpful. I know if I need anything all I have to do is call. They go out of their way to answer questions or solve any issues I have.. a special thank you to Ms Sherri for always going out of her way to help. A++ customer service"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jimmy Drake’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of David Jones

David Jones

February 25, 2026

5  out of  5
rating by David Jones
"Wonderful agent and staff. Much appreciated! Kerry went above and beyond and did a fantastic job. Thank you!"
Profile photo of Matthew Zier

Matthew Zier

February 14, 2026

5  out of  5
rating by Matthew Zier
"I’ve been a client of Jimmy Drake’s for almost 30 years now, and his office has always been there for me. He and his staff have helped me with new auto and home insurance, and claims on both, regardless of the weather or time of day. They’ve always gotten back to me in a timely manner and done what was best for me and my family, all while trying to save me money when they can. Looking forward to another 30 years!"
We responded:
"Wow, thank you for the 5-star review, Matthew! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Julie Rust

Julie Rust

February 12, 2026

5  out of  5
rating by Julie Rust
"We’ve been working with Jimmy Drake’s office for years. They’ve always been there for us. I highly recommend them."
We responded:
"Julie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jimmy Drake’s Team—we are always here to help!"
Profile photo of Garett Watts

Garett Watts

February 10, 2026

5  out of  5
rating by Garett Watts
"I like to give credit when I feel credit is due. Zach and the rest of the team at the dickson office have went above and beyond for my experience with them. They was able to cut my monthly payment in half from what I was paying. Thank you again for all the help. Only bad thing is I wished I would have made this change a long time ago."
We responded:
"Wow, thank you for the 5-star review, Garett! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Elise Hamdorff

Elise Hamdorff

January 29, 2026

5  out of  5
rating by Elise Hamdorff
"I just had the most pleasant experience speaking with Sherri at Jimmy Drake’s office in Dickson, TN. I had questions about policies that were already in place. Sherri was very patient with me and got all my questions answered. I appreciated how helpful she was! I would 100% recommend this agency!"
We responded:
"Elise, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jimmy Drake’s Team is just a call or email away!"
Profile photo of taylor thomas

taylor thomas

January 22, 2026

5  out of  5
rating by taylor thomas
"Kerry J was so helpful and so nice. Love Jimmy Drake and his amazing team!"
We responded:
"Taylor, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jimmy Drake’s Team—we are always here to help!"
Profile photo of Emily Puckett

Emily Puckett

January 21, 2026

5  out of  5
rating by Emily Puckett
"Mrs. Sherri saved the day! Always thankful for their quick responses and help :)"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jimmy Drake’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Amy Hickerson

Amy Hickerson

January 15, 2026

5  out of  5
rating by Amy Hickerson
"I have been with this company for over 25 years and they are always informative, helpful and professional."
We responded:
"Thanks for trusting us."
Profile photo of Nicole Cobb

Nicole Cobb

December 30, 2025

5  out of  5
rating by Nicole Cobb
"Best customer service! Jimmy, Sherri, and the rest of the team are always so nice and helpful. Highly recommend for all your insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Penny McMillan

Penny McMillan

December 11, 2025

5  out of  5
rating by Penny McMillan
"Special shout out to Kerry J for her prompt attention to my needs. Very friendly staff in office. I would highly recommend this office to anyone."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Casey Grisham

Casey Grisham

December 2, 2025

5  out of  5
rating by Casey Grisham
"Always helpful and kind, highly recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of sheree workman

sheree workman

October 16, 2025

5  out of  5
rating by sheree workman
"We have been customers since 1988. Jimmy and his staff always provide excellent service for our insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Curt Ullery

Curt Ullery

October 10, 2025

2  out of  5
rating by Curt Ullery
"Kerry is excellent and very helpful. Mr. Drake, on the other hand, does not have your back as an agent in helping to support a claim. He lied directly to me about my recent claim and about supporting me in speaking to the adjuster. I talked to the adjuster after a call with Mr. Drake, and the adjuster stated, "Who is Jimmy Drake?" he never spoke to him. If you look at the State Farm site that has Mr. Drake's office pictured, the rating is a 3.7, not a 4.9. Do your homework before you choose State Farm, and especially Jimmy Drake's office"
We responded:
" I am sorry for the misunderstanding I did not directly speak to the claim handler which our claim concierge Kerry did multiple times. On your behalf, we reached out to his supervisor with the hope of escalating attention to your concerns. The supervisor even went a step further and ordered a structural engineer report, which confirmed State Farm's position. I agree Kerry does an outstanding job and she worked diligently on your behalf. Integrity is very important to us and we strive to offer outstanding customer service. "
Profile photo of J King

J King

September 12, 2025

5  out of  5
rating by J King
"Let me just say how highly we think of State Farm(Specifically our agent Kerry Jasek). It is extremely difficult to find insurance companies and agents that legit love what they do and care for their customers. We recently had a major hail storm cause some pretty significant damage. Kerry Jasek was extremely helpful and quick to respond for us. Our family has been with State Farm for over 30 years and they have taken care of our needs for so long. We love our State Farm!!! If you have a need for anything insurance related near the Dickson, Tn area stop by at Jimmy Drake’s State Farm office and ask for Kerry Jasek!!!!"
We responded:
"Thanks so much for the amazing review, J! We really appreciate your support here in Dickson . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Luann Martin

Luann Martin

August 21, 2025

5  out of  5
rating by Luann Martin
"We have been State Farm clients with Jimmy Drake’s office for 35+ years and we’ve recently also enjoyed working with Kerry Martinez as well. VERY knowledgeable and professional, she has helped us fine tune our coverage every step of the way. Great group!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Stacey Hefner

Stacey Hefner

August 15, 2025

5  out of  5
rating by Stacey Hefner
"Great experience! Very informative and helpful! Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Ashlie Mullins

Ashlie Mullins

August 15, 2025

5  out of  5
rating by Ashlie Mullins
"Great customer service!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Karen Hollandsworth

Karen Hollandsworth

August 5, 2025

5  out of  5
rating by Karen Hollandsworth
"Kerry has gone above and beyond helping me with my claim. She is a true asset to State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Steve Davis

Steve Davis

August 4, 2025

5  out of  5
rating by Steve Davis
"Miss Kerry is great with coverage!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We are blessed to have her working with us!!"
Profile photo of Chelsie Baldwin

Chelsie Baldwin

August 1, 2025

5  out of  5
rating by Chelsie Baldwin
"Always great customer service! Always great at answering our questions and making sure we are covered! Mrs. Kerry always goes above and beyond! 10/10 recommend Jimmy Drake State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Roy Wilson

Roy Wilson

June 17, 2025

5  out of  5
rating by Roy Wilson
"I recently had a claim and could not believe the speed at which it was processed. They made arrangements with the body shop and for the car rental immediately when I reported the claim, and continually checked to see how things were going. I could not have asked for better service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of judy Painter

judy Painter

April 28, 2025

4  out of  5
rating by judy Painter
"I switched my State Farm agent from Columbia TN to Jimmy Drake based on a recommendation from my son. I met with Kerry E Martine. She has 20 years working as an agent. It was a very enjoyable visit. Kerry was very knowledgeable & took the time to review my policies. Recommend this office to anyone interested in an appointment to upgrade their insurance"
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
Profile photo of Jamie Miller

Jamie Miller

April 15, 2025

5  out of  5
rating by Jamie Miller
"Jimmy, get a new picture"
We responded:
" Did my wife and kids prompt you to tell me to get a new picture? We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Lisa Johnson

Lisa Johnson

January 22, 2025

5  out of  5
rating by Lisa Johnson
"Kerry Martinez was wonderful to work with at State Farm Insurance. Very knowledgeable, kind, and understanding of our needs. I would definitely recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"