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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dawn Davis

October 24, 2024

5  out of  5
rating by Dawn Davis
"The folks that work here are so pleasant; Jimmy has been our agent for more than 20 years and has taken good care of our insurance needs. I’m so glad that we have our insurance with them!"
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Travis Wales

October 22, 2024

5  out of  5
rating by Travis Wales
"I have been a customer of Jimmy Drake’s for 20 years. Jimmy and his team are wonderful to work with. They have taken great care of my family through the years."
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David Jones

September 25, 2024

5  out of  5
rating by David Jones
"Wonderful agent and staff. Much appreciated! Thanks."
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Sarah Beth Salyer

August 20, 2024

5  out of  5
rating by Sarah Beth Salyer
"Great staff, easy to work with. Very informative and knowledgeable!!!"
We responded:
"Thank you for taking the time to share your positive experience with our staff. We are thrilled to hear that you found them to be great, easy to work with, and knowledgeable. Your feedback is truly appreciated, as it motivates us to continue delivering excellent service. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Thank you once again for your kind words. We look forward to serving you again soon."
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Kathleen Harris

August 9, 2024

5  out of  5
rating by Kathleen Harris
"Did my annual review. Thank you so much Kerri"
We responded:
"Thank you for taking the time to leave a review about your annual review experience. We appreciate your kind words and are delighted to hear that Kerri provided you with an exceptional experience."
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jet3099

July 10, 2024

5  out of  5
rating by jet3099
"We have been clients of office for many years, and have great respect for their capability and professionalism. Super nice people!"
We responded:
"Thank you for taking the time to leave this wonderful review! We are thrilled to hear that you have been a satisfied client of ours for many years. Providing excellent service and maintaining a high level of professionalism are core values that we strive to uphold. We truly appreciate your kind words and look forward to continuing to serve you in the future."
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Melanie Livengood

June 21, 2024

5  out of  5
rating by Melanie Livengood
"Friendly people who are well-versed and able to help."
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Allen Livengood

June 21, 2024

5  out of  5
rating by Allen Livengood
"Great service!"
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Betty Porter

June 17, 2024

5  out of  5
rating by Betty Porter
"The easiest and most helpful insurance agency I have dealt with in my 60+ years. I'll never change!"
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Joe

June 12, 2024

5  out of  5
rating by Joe
"Very thorough review of auto and home insurance coverage"
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Ron Gilliam

June 3, 2024

5  out of  5
rating by Ron Gilliam
"Jimmy’s #1 and second place isn’t even close to him!"
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Kristen Raines

May 30, 2024

5  out of  5
rating by Kristen Raines
"I've been with Jimmy Drake for over 10 years, and they have alway been extremely helpfully and easy to work with. They always work very hard to ensure that you have the best policies for you and your needs and maximize discounts and savings for you."
We responded:
"Thank you for your kind words!!"
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Justin Smith

May 14, 2024

5  out of  5
rating by Justin Smith
"Excellent service and helpful staff. They have been a great help with any of my needs and always go above and beyond to provide quick and informative service!"
We responded:
"It's our pleasure to help you. "
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Heather Walker

May 10, 2024

5  out of  5
rating by Heather Walker
"Very friendly and helpful!"
We responded:
"We appreciate you!! Thanks"
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Chloe Uselton

March 29, 2024

5  out of  5
rating by Chloe Uselton
"Jimmy Drake State Farm and their team have always been so helpful to me and my family for any concerns we may have! They are so personable and professional. I’m very thankful to have such a supportive insurance team on my side!"
We responded:
"Thank you for trusting the Jimmy Drake State Farm Agency. We look forward to serving your insurance and financial needs in the future."
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Brandon Abell

March 20, 2024

5  out of  5
rating by Brandon Abell
"Wonderful staff who help to make sure your family is covered and taken care of!"
We responded:
"I agree with you, I am blessed with a great team. Thanks for the review."
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Christy Widener

February 27, 2024

5  out of  5
rating by Christy Widener
"Very helpful! Staff is wonderful!! Makes the dreaded "deal with insurance" process less stressful!!"
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Tracy Neblett

February 14, 2024

5  out of  5
rating by Tracy Neblett
"We had damage from a recent tornado that came through. I called Jimmy Drakes office and in less than one week we had a check in our hands! Just wow! We have been with him for years and they have always went above and beyond!"
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Margaret Wood

February 8, 2024

5  out of  5
rating by Margaret Wood
"Excellent service… I always feel taken care of on a personal level. They take me and my individual needs into consideration when helping me make insurance decisions. Thank you Kerry!"
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Tammy Lewis

December 1, 2023

5  out of  5
rating by Tammy Lewis
"These people are wonderful. So kind and helpful."
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Gina Patalano

October 29, 2023

5  out of  5
rating by Gina Patalano
"I'm so grateful for my wonderful insurance company and they're crew. Not only did they refund my tow but when I called they immediately helped and were concerned. The tow truck company nor any roadside assistance employees have ever even sounded like they care that I'm stuck but Sherri did! You guys are the best!!"
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Erica Pendergrass

September 21, 2023

5  out of  5
rating by Erica Pendergrass
"Great Experience!!"
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J B

August 3, 2023

5  out of  5
rating by J B
"Great people who take the time to explain and go through your policy and options."
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Thelma Ryland

August 1, 2023

5  out of  5
rating by Thelma Ryland
"Very friendly, helpful, and professional."
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mechele felts

July 31, 2023

5  out of  5
rating by mechele felts
"Best Customer Service. They always go above and beyond to get me a great deal. Have helped in times of unfortunate accidents to make the transition smoother and less stressful. All I had to do is ask for what I need. Thanks to Team Drake."